Privacy Policy
Last updated: 2026. This Privacy Policy explains how Scoutlio, Inc. ("Scoutlio," "we," "us") collects, uses, and protects your information. This is a general template and not legal advice — please have it reviewed by a qualified attorney before relying on it.
Information we collect
- Account information you provide, such as your name, email, and role.
- Profile information for coaches and facilities, such as bio, certifications, rates, and availability.
- Booking and payment information needed to process transactions. Payments are handled by Stripe; we store only limited references, never full card numbers.
- Usage information about how you interact with the platform.
How we use your information
- To operate and improve the Scoutlio platform.
- To connect families with coaches and facilities.
- To process bookings and payments.
- To communicate with you about your account and activity.
How we share information
- With coaches, facilities, and families as needed to complete bookings.
- With service providers such as Stripe (payments) and our hosting and email providers.
- When required by law or to protect the safety of our community.
We do not sell your personal information.
Your choices
- Access or update your account details from your dashboard.
- Contact us to request deletion of your account.
- Manage cookie preferences from the Cookie Settings page.
Data security
We use industry-standard measures to protect your information, but no system is completely secure.
Contact
Questions about privacy? Email hello@scoutl.io.